Niall Horan

the show itself was incredible!!! niall was a star and i had so much fun! i really like that you have the option of bringing one water bottle in, but i still bought one at the venue (and it wasn’t outrageously overpriced!). i had an issue with two things. first the bathrooms—the women’s lines were insanely long. i had asked to use the men’s restroom but was turned away because i was told there was one handicapped man earlier that couldn’t use the restroom because other ladies were inside…? if that’s the issue, they should’ve blocked off the handicap restroom separately but still allowed women to go in, just in a measured way. both bathroom lines for the women were long as well, so when i was told to go to the other side, it didn’t make a difference. second, when i got there i spoke to the vip nation people that i had premium vip and they said “that doesn’t mean anything. you basically paid extra money for nothing.” i was shocked. i walked away and got in line for merch. while in line i found the email and walked back and after and very politely assured them that my friend and i were to be included in the vip package based off all the emails i received and the money i paid! she asked for my ID and low and behold—i got my vip package. i was very frustrated with how she dealt with the situation, especially her comment in the beginning, and the fact that she could’ve solved it from the beginning if she had just asked for my ID. in the end i got my vip package, but after already getting into the venue, looking for emails to prove to her that im right, and going through security again to get back to the table. the rest of the staff including the security, the people who checked tickets, the food vendors, and especially the people who were placed by the prime seating to help guide us were very kind!!